Terms of Service
Last Updated: April 24th, 2025
Welcome to Conifer Connection Inc. ("Conifer", "we", "our", or "us"). Please read these Terms of Service ("Terms") carefully as they contain important information about your legal rights, remedies, and obligations. By accessing or using the Conifer platform, website, or mobile applications (collectively, the "Service"), you agree to comply with and be bound by these Terms.
1. Acceptance of Terms
By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.
2. Description of Service
Conifer provides a platform that connects seniors with local community organizations and resources to combat social isolation. Our Service includes personalized recommendations, coordination of introductions, logistical support, and ongoing assistance to help seniors establish meaningful community connections.
3. Eligibility
You must be at least 18 years of age to use our Service. By using the Service, you represent and warrant that you meet this requirement. If you are using the Service on behalf of a senior or loved one, you represent that you have the authority to do so.
4. Account Registration
To access certain features of our Service, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are solely responsible for safeguarding your password and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
5. User Content and Conduct
5.1 User Content
You retain ownership of any content you submit to the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, and display such User Content in connection with providing the Service.
5.2 Prohibited Conduct
You agree not to:
Use the Service for any illegal purpose
Harass, abuse, or harm another person
Impersonate or misrepresent your affiliation with another person or entity
Interfere with or disrupt the Service
Attempt to gain unauthorized access to the Service
Collect or store personal data about other users without their consent
Post false, misleading, or deceptive content
6. Privacy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and disclose information about you.
7. Intellectual Property
7.1 Our Intellectual Property
The Service and its original content, features, and functionality are owned by Conifer and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
7.2 License to Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your personal, non-commercial use.
8. Third-Party Services and Content
Our Service may contain links to third-party websites, services, or content that are not owned or controlled by Conifer. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
9. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Service will be uninterrupted or error-free, that defects will be corrected, or that the Service is free of viruses or other harmful components.
10. Limitation of Liability
To the maximum extent permitted by law, in no event shall Conifer, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Your access to or use of or inability to access or use the Service;
Any conduct or content of any third party on the Service;
Any content obtained from the Service; and
Unauthorized access, use, or alteration of your transmissions or content.
11. Indemnification
You agree to defend, indemnify, and hold harmless Conifer and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
Your use of and access to the Service;
Your violation of any term of these Terms;
Your violation of any third-party right, including without limitation any copyright, property, or privacy right; or
Any claim that your User Content caused damage to a third party.
12. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach these Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
13. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
15. Dispute Resolution
15.1 Informal Resolution
Before filing a claim against Conifer, you agree to try to resolve the dispute informally by contacting support@coniferconnection.org. We'll try to resolve the dispute informally by contacting you via email.
15.2 Arbitration
If we cannot resolve a dispute informally, you and Conifer agree to resolve any claims related to these Terms or our Service through final and binding arbitration.
15.3 Exceptions to Arbitration
Notwithstanding the foregoing, the following shall not be subject to arbitration:
Disputes in which either party seeks equitable relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, or patents;
Claims that may be brought in small claims court;
Actions seeking to enforce or protect, or concerning the validity of, any party's intellectual property rights;
Claims for which a party is seeking monetary relief in excess of $15,000; and
Actions seeking injunctive relief with respect to a material breach of this Agreement, or any other matters that are not capable of being resolved by arbitration.
15.4 Class Action Waiver
You agree that any arbitration shall be conducted in your individual capacity only and not as a class action or other representative action, and you expressly waive your right to file a class action or seek relief on a class basis.
16. Waiver and Severability
The failure of Conifer to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions of these Terms will remain in effect.
17. Entire Agreement
These Terms, together with the Privacy Policy and any other legal notices published by Conifer on the Service, shall constitute the entire agreement between you and Conifer concerning the Service.
18. Contact Information
For questions about these Terms, please contact us at: support@coniferconnection.org
By using Conifer's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.